top of page

FAQ
-
What is the return and refund policy for purchases on KateWeichman's website?Our return and refund policy allows customers to request a refund within 90 days of purchase for eligible items. Please contact us at [Sailingblueeden@gmail.com](mailto:Sailingblueeden@gmail.com) for assistance with returns and refunds.
-
Do you accept commissions for custom artwork?Yes, we welcome commissions for custom artwork. Please reach out to us at [Sailingblueeden@gmail.com](mailto:Sailingblueeden@gmail.com) to discuss your specific requirements and preferences for a personalized art piece.
-
What comes with the certificate of authenticity?A certificate of authenticity typically includes details such as the artist's name, the title of the artwork, the medium used, the dimensions, the edition number (if applicable), and the signature of the artist or a representative of the artist.
-
Why are art prints expensive?Art prints can be expensive due to factors such as the quality of materials used, the reputation of the artist, limited edition prints, and the production process involved in creating high-quality prints.
-
What should I do if my print arrives damaged from the shipper?If your print arrives damaged from the shipper, please contact us immediately with photos of the damage. We will work with you to resolve the issue and ensure you receive a replacement or refund.
-
What are Giclee prints?Giclee prints are high-quality reproductions of original artworks, commonly produced using inkjet printers. These prints often use archival-quality inks and papers to ensure longevity and color accuracy, making them a popular choice for art collectors and artists alike.
-
What does limited edition mean?A limited edition refers to a set number of prints produced from an original artwork. Once the predetermined number of prints is reached, the edition is closed, adding value and exclusivity to each print. Limited edition prints are often signed and numbered by the artist.
-
Are you actually painting on a boat?Yes, I paint on my boat, Blue Eden, which serves as both my studio and my home. The unique surroundings of the sea inspire my artwork, creating a symbiotic relationship between my passion for painting and my love for sailing.
-
How are art prints typically shipped?Art prints are usually shipped flat or rolled in protective packaging to prevent damage during transit. Depending on the size and type of print, they may be shipped in sturdy cardboard envelopes, tubes, or boxes to ensure safe delivery to customers.
bottom of page